Policies & Returns

ONLINE PRIVACY POLICY AGREEMENT
Finitura, Inc., (Finitura), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with

Finitura, Inc. of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Finitura, Inc., and thus it shall govern any and all data collection and usage thereof. Through the use of www.finitura.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information
This website collects various types of information, such as:

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected
Finitura, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.finitura.com . Finitura, Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Finitura, Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Finitura, Inc. may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Finitura, Inc. may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Children Under Age of 13
Finitura, Inc. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to

info@finitura.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites
Our website does contain links to affiliate and other websites. Finitura, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security
Finitura, Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement
Finitura, Inc. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.finitura.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Finitura, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, mthen you should refrain from further use of our sites. In addition, your continued use of our website mfollowing the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Returns
Returns are at the sole discretion of Finitura. If approved for RA number, we will accept returns within 15 days of your original purchase with a 30% restocking charge. Sadly, after the 15 days, we cannot accept returns. If you need to return something, please contact us 1-800-886-2463 for a Return Authorization. Return shipping will be the responsibility of the sender. Any products received without a return authorization cannot be accepted.

In order to qualify for a RA number, supply items need to be unused and in resalable condition. No writing on the boxes., no stickers, unopened, just the way they were recieved.

All returns are at the discretion of Finitura and must have an assigned Return Authorization (RA) Number. This RA Number must be requested within 15 days of receipt of merchandise. Requests made after 15 days will not be authorized. All returns are subject to a 30% restocking charge. except in the case of defective product, product damaged in shipment, or product received not as ordered.  

The return must reference the RA Number on the shipping label

Shipping charges are non refundable unless product was received defective, damaged in shipment, or not shipped as ordered. Returns not meeting these conditions have to be returned to Finitura at the customer's expense. 

No returns and/or exchanges will be accepted if merchandise has been used or if original boxes are marked, written on, damaged or have stickers on them. 

No returns will be accepted if merchandise was custom produced, including custom size product or custom imprinted product or custom built equipment or custom built dies. 

If your RA is approved, once the product has arrived back to Finitura for inspection, please allow up to 30 days to process refunds. No refunds will be made until product is returned.

 

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

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